Frequently Asked Questions

How long will it take to receive my order?

Most Neopoint item orders are fulfilled in less than 12 hours, however that can sometimes range up to 24-72 hours depending on the complexity/availability of the items that you order. Neocash items vary on delivery due to all of the items being traded for legitimately on site. This means that the items are obtained through trading with other users, and the delivery can depend on how sought after/available an item is. If we expect your order to take more than 24 hours, we will do our best to contact you as soon as possible.

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