So what are VPN's and proxies?

Why are VPN's and Proxies necessary?

1. Access what Neopets would consider stolen accounts.
2. Not flag your main account for suspicious activity.
3. Not get your home IP blacklisted as unsafe, which would lead to your accounts being banned.

How do I use a VPN or a Proxy?

So how do you use each tool?

What VPN or Proxies do you recommend?

1. HideMyAss Pro
2. The Tor Browser
3. free-proxy-list

Refunds are offered on a case by case basis. This is determined through determining if you have followed our guidelines to safely secure your product. Please read through our guides on how to safely secure your purchase. We will not refund purchases for Real Name, Real Word, or Unconverted Pets.

What is instant delivery? Instant delivery is a system that we have implemented in order to provide you with all your Neopets needs even when we're asleep! This effectively keeps us open 24/7 without needing to actually send you your purchase manually. How does instant delivery work? All of our instant delivery products are denoted with an { ID } at the end of the product title. Anything that is not explicitly listed with this in the title is not instant delivery. Our instant delivery system is simple! By using an in-house program, we automatically deliver you sign in details for an account containing your purchase! Our system detects when an order has been placed by using a code to recognize when certain items with SKU's (Serial Keeping Units) have been ordered. As long as the products with the SKU's have an unused license key, a key will be emailed to you immediately after purchase. If an item does not have an unused license key, the product will show as "Out of stock" to prevent you from ordering an instant delivery item that is not actually able to be delivered instantly. How do I retrieve my product? Retrieving your product is very simple. Simply sign into the account that you were emailed using your choice of a VPN or a Proxy to mask your IP. After signing into your account, send your product over to your account by following the steps in our guides to securing your process. We do not recommend any VPN or proxy service in order to avoid having people all use the same IP's in an IP pool. Do not use free software as these IP's are very frequently blacklisted by websites. I didn't receive an email with any account details, what do I do? The sign in details are emailed to the email used on your order. If you typoed in your contact information, please send us an email and include your order number so that we may forward the details to you. If you did not receive an email and also didn't typo in your email, please send us an email here and let us know so that we may remedy the issue!

After placing an order you may be wondering how you receive your purchase. The process for everything is kept incredibly simple to keep things nice and smooth for all customers. Our instant delivery system is made to help ensure that you can get whatever you may need without any wait time. You can read more about our instant delivery here. Our manual delivery is a little different, however it still kept simple and seemless for all of our customers! Accounts: Ordering an account is probably the simplest of all deliveries. After placing an order for an account we will email you sign in details for your account. If you ordered a brand new main account, please make sure you've changed your home IP so that the account won't be connected to any other previous accounts you've had. Simple as that! Neopoints: Neopoints are also very simple. We can deliver all orders of 2,500,000 Neopoints or less directly to you. This is done by offering Neopoints on trade lots that you must set up. We will offer up 500,000 Neopoints per trade (Not individual items). Please set these trades up after placing your order so that we may deliver them to you. Any amount larger than that will be delivered to you via a shell account that you can sign into and move at your leisure for maximum safety! Please note that any instant delivery Neopoints are not delivered through trades immediately. All instant delivery Neopoints are delivered on their own shell accounts like all other instant products. Items: For individual items, we will always deliver them by sending it to your requested account directly. For bulk orders of items such as Nerkmid Bundles, Armoured Negg Bundles, etc. we will deliver them through trades unless specified that they'll be delivered on a shell account. Unconverted pets: Unconverted pets will ALWAYS be delivered on their original accounts unless otherwise requested. Upon placing an order for them you will receive the username, password, birthday, and PIN (if applicable) for the account they are on.

A shell account is the cheapest account that you can purchase. These accounts are entirely empty and contain no interior or exterior value. These accounts are almost always eight years or older. Shell accounts are good for quite a few things:

• Storage for items
• Cheating not associated to your main account
• Transferring cheated items to your main account
• Trolling the boards without putting your main account at risk.

The safety of any purchase is our utmost concern. Whether we're providing you items in the safest methods possible, or delivering you a fresh new main account that we've had secured for years; there's no corners that we will cut to ensure you only the best products! Because of this, we are not able to provide the name of any accounts or pets to buyers. This is to help ensure privacy and 100% safety for the final buyer. We can and will provide formats for pets upon request, however these will seldom be posted publicly.

We love our bulk shoppers, and we hope that you guys reciprocate the feeling! As a small thank you for our bulk shoppers, we can often provide discounts for bulk purchases. This is dependent on if the items you are looking to purchase are provided by one of our verified suppliers or not however. This is also dependent on the overall cost of your purchase. We are very willing to work out a better bargain for anyone who may be buying a Moehog Skull and a Super Attack Pea in a single order, whereas we'd be a bit more hesitant for someone buying ten Baby Paint Brushes. We do love all large purchases, but in order to make the scale more fair in who we do leverage bulk deals to, we lean towards the overall price more as the scale than the quantity of an order.

There's many ways that you can protect your account when you purchase from us. Some of those ways include:

• Using a VPN or proxy.
• Following our guides to transferring your Neopoints, items, and pets.
• Taking the proper precautions when buying a new main account.
• Clearing your cookies and cache after signing into a shell account.
• And more!

Most Neopoint item orders are fulfilled in less than 12 hours, however that can sometimes range up to 24-72 hours depending on the complexity/availability of the items that you order. Neocash items vary on delivery due to all of the items being traded for legitimately on site. This means that the items are obtained through trading with other users, and the delivery can depend on how sought after/available an item is. If we expect your order to take more than 24 hours, we will do our best to contact you as soon as possible.

We currently accept Paypal payment methods. We are also able to accept several types of credit cards through our secure, PayPal checkout! NEW! We've just added cryptocurrencies to our way of checkout. You can now use Coinpayments as a gateway to pay in your preferred cryptocurrency.

Absolutely! If somehow you do get frozen, please contact us immediately. If it were something of our doing then we will be happy to offer a full refund. Same applies if we determine that you followed all steps provided with your inquiries. We WILL NOT refund you if you get items and neopoints illegitmately yourself, or from another source. We normally alert you when we think you are doing something that is risky, or possibly purchasing too much to be safe. UC purchases are never refunded unless inquiried and came to agreement. We may offer in-store credit/ or compensation

Buying neopoints and other Neopets products is a violation of Neopets Terms and Policies. There is always a slight risk factor when buying, no matter how legitimate the product is. As a result you can be frozen for making a purchase from us, even if you follow our guides to being safe and secure. While we're confident in our guides and they're backed with years of trial and error, TheNeopetsTeam is always adjusting their cheater detection. We're confident to say that we have a less than 1% freeze rate across all customers regardless of how large or small their orders are!

The only time we will need your password is if you are purchasing an avatar lend. We will never need your password for any other types of purchases, including pets, items, or anything else that we offer.

So what are VPN's and proxies?

Why are VPN's and Proxies necessary?

1. Access what Neopets would consider stolen accounts.
2. Not flag your main account for suspicious activity.
3. Not get your home IP blacklisted as unsafe, which would lead to your accounts being banned.

How do I use a VPN or a Proxy?

So how do you use each tool?

What VPN or Proxies do you recommend?

1. HideMyAss Pro
2. The Tor Browser
3. free-proxy-list

After placing an order you may be wondering how you receive your purchase. The process for everything is kept incredibly simple to keep things nice and smooth for all customers. Our instant delivery system is made to help ensure that you can get whatever you may need without any wait time. You can read more about our instant delivery here. Our manual delivery is a little different, however it still kept simple and seemless for all of our customers! Accounts: Ordering an account is probably the simplest of all deliveries. After placing an order for an account we will email you sign in details for your account. If you ordered a brand new main account, please make sure you've changed your home IP so that the account won't be connected to any other previous accounts you've had. Simple as that! Neopoints: Neopoints are also very simple. We can deliver all orders of 2,500,000 Neopoints or less directly to you. This is done by offering Neopoints on trade lots that you must set up. We will offer up 500,000 Neopoints per trade (Not individual items). Please set these trades up after placing your order so that we may deliver them to you. Any amount larger than that will be delivered to you via a shell account that you can sign into and move at your leisure for maximum safety! Please note that any instant delivery Neopoints are not delivered through trades immediately. All instant delivery Neopoints are delivered on their own shell accounts like all other instant products. Items: For individual items, we will always deliver them by sending it to your requested account directly. For bulk orders of items such as Nerkmid Bundles, Armoured Negg Bundles, etc. we will deliver them through trades unless specified that they'll be delivered on a shell account. Unconverted pets: Unconverted pets will ALWAYS be delivered on their original accounts unless otherwise requested. Upon placing an order for them you will receive the username, password, birthday, and PIN (if applicable) for the account they are on.

A shell account is the cheapest account that you can purchase. These accounts are entirely empty and contain no interior or exterior value. These accounts are almost always eight years or older. Shell accounts are good for quite a few things:

• Storage for items
• Cheating not associated to your main account
• Transferring cheated items to your main account
• Trolling the boards without putting your main account at risk.

We frequently get asked the question; "Would you like to buy my items, neopoints, or my accounts?". Unfortunately we cannot support this. There's many ways to obtain your riches on Neopets, and unfortunately we have no way to verify if other accounts, items, neopoints, or pets may be stolen or legitimate or not. Due to not being able to determine if something is legitimate or not, we cannot risk potentially jeopardizing customer accounts to flip a quick profit and as a result we cannot purchase your stuff.

There's many ways that you can protect your account when you purchase from us. Some of those ways include:

• Using a VPN or proxy.
• Following our guides to transferring your Neopoints, items, and pets.
• Taking the proper precautions when buying a new main account.
• Clearing your cookies and cache after signing into a shell account.
• And more!

Buying neopoints and other Neopets products is a violation of Neopets Terms and Policies. There is always a slight risk factor when buying, no matter how legitimate the product is. As a result you can be frozen for making a purchase from us, even if you follow our guides to being safe and secure. While we're confident in our guides and they're backed with years of trial and error, TheNeopetsTeam is always adjusting their cheater detection. We're confident to say that we have a less than 1% freeze rate across all customers regardless of how large or small their orders are!

The only time we will need your password is if you are purchasing an avatar lend. We will never need your password for any other types of purchases, including pets, items, or anything else that we offer.

Earning the 25% lifetime discount is no easy feat, but we've got plenty of ways to help you do it! In short, you must accumulate a total of 1,000,000 points earned on your account. This equates to roughly $10,000 spent, but can be lessened significantly! Using our Wallet Top-Up feature will qualify you for double points which immediately halves the amount of points spent for the 25%! Each level you obtain from your earned points automatically grants you a new discount. One level is equivalent to one percentile. Here's a table showcasing how many points are required for each level tier!

Yes! Once you reach an achievement, you will automatically be rewarded the badge as well as the points along with it.

Simple. Pre-load/ topup your virtual wallet and place orders like usual. You get rewarded points first for the topup purchase, and second when you checkout using your E-Wallet. Please be aware that there is a 2% fee for using the wallet topup. Paying $100 for the wallet topup will result in $98 being available in your E-Wallet. This is the only fee within using the wallet.

After weeks of testing and data review. We have finally come up with a solution. As of August 5th, when you sign-up on our store, your points are automatically applied to your account that were earned on ShopNeopia. We honor the amount of discount points you earned. This action is done once a day, everyday, at 4:00AM Eastern European Summer Time. When the points are applied to your account, they will appear in your points history. You'll also earn a nifty little badge to go with it!

No and yes, that's how we keep track of your points! However, we do ping guest checkouts to existing accounts if the email supplied matches during checkout. If not then we will create an account on your behalf. It is recommended though to login, so you can enjoy a fast, seamless checkout experience!

There are several ways that you can earn points! Traditionally, $1 spent is 100 points earned, but you can capitalize further to earn more points. All ways to earn points include:

• Making purchases. $1 spent = 100 points
• Leaving product reviews
• Using our Wallet Top-Up for double points
• Participating in qualifying sales
• Unlocking achievements

Refunds are offered on a case by case basis. This is determined through determining if you have followed our guidelines to safely secure your product. Please read through our guides on how to safely secure your purchase. We will not refund purchases for Real Name, Real Word, or Unconverted Pets.

We love our bulk shoppers, and we hope that you guys reciprocate the feeling! As a small thank you for our bulk shoppers, we can often provide discounts for bulk purchases. This is dependent on if the items you are looking to purchase are provided by one of our verified suppliers or not however. This is also dependent on the overall cost of your purchase. We are very willing to work out a better bargain for anyone who may be buying a Moehog Skull and a Super Attack Pea in a single order, whereas we'd be a bit more hesitant for someone buying ten Baby Paint Brushes. We do love all large purchases, but in order to make the scale more fair in who we do leverage bulk deals to, we lean towards the overall price more as the scale than the quantity of an order.

We make use of our E-Wallet system to ensure a fair playing field for competitors. It wouldn't be fair for someone to outbid you out of spite, without the intention of buying. This way, we can at the least, ensure they do have the funds to back their bids.

Simple. Pre-load/ topup your virtual wallet and place orders like usual. You get rewarded points first for the topup purchase, and second when you checkout using your E-Wallet. Please be aware that there is a 2% fee for using the wallet topup. Paying $100 for the wallet topup will result in $98 being available in your E-Wallet. This is the only fee within using the wallet.

We currently accept Paypal payment methods. We are also able to accept several types of credit cards through our secure, PayPal checkout! NEW! We've just added cryptocurrencies to our way of checkout. You can now use Coinpayments as a gateway to pay in your preferred cryptocurrency.

Yes, simply enter a higher bid. However a max bid can't be lowered. Don't fret though, the price will remain fair, regardless of your max bid. Meaning if you bid $10 as your max bid, but it only makes it to $8. You only have to pay $8.

Yes we allow proxy bidding, also known as auto-bidding. So you can set whatever you are willing to pay or think the opposition may pay and leave it! To set up a max bid, simply enter your max bid in the bid box. This will set your max bid to your selected number but it will also only bid the next lowest bid. If the next bid on a product is $5, and you wish to have a max total bid of $10, you can enter your max bid, but it will set your next bid to $5 and gradually rebid until your max bid is hit.

Go to your Edit Account tab in your profile. You will see a checkbox with the text "Get email notification for my auctions ending soon (optional)" Uncheck this box and click save.

First, you must register an account if you haven't already done so. Second, you must topup your E-Wallet with your maximum bid spending limit. Third, compete and win! To auto bid on auctions, simply enter your max. Once you are overbid, your account will automatically bid again with the next lowest available increment until you reach your maximum bid! Please note that discounts cannot be applied to auctions. The price you bid is the cost of the product!