Who we are

We are Yes!Neo, ran by a software company. We can be reached at support@yesneo.net
 Our website address is: https://yesneo.net.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When a visitor checks-out, contacts us/submits a ticket, or comments we collect their email and name which is optional. We may record your name and email if any said actions are performed. We will create a account on visitors behalf and send them their login information if they; create a ticket or check-out. This is so there is better communication and product delivery between customer/ visitor and ourselves.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use google analytics. Please refer to https://marketingplatform.google.com/about/analytics/terms/us/ for their privacy policy.

Who we share your data with

In this section you should name and list all third party providers with whom you share site data, including partners, cloud-based services, payment processors, and third party service providers, and note what data you share with them and why. Link to their own privacy policies if possible.

By default WordPress does not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Visitors who opt-in to our emailer will be synchronized with MailerLite.

Your contact information

For any privacy related inquiries you may contact us here.

Additional information

Everything we offer outside of analytics, cyber security, and email campaigns are provided in-house to keep your information safe.

How we protect your data

All passwords are encrypted. We do not store any personal data about a person unless an account is created. In which all of visitors data is encrypted.

Everything we offer is served off a secure network and provided from a strong server located in Ukraine.

What data breach procedures we have in place

In case of a data breach, we will immediately take down the server and restore any changes that were caused by said breach. We would re-encrypt all infromation and let all registants know via email that their information has been compromised and recommend changing their passwords if they were the same as their Yes!Neo account.

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